Appointments Available Monday - Friday 8:30AM - 6PM
Call Today for more information or to schedule an appointment: (907) 374-7776
Most Major Insurances Accepted including Tricare
Excluding Medicaid, Medicare, and Workmen's Comp
315 5th Avenue, Fairbanks AK 99701
Office Phone: (907) 374-7776 (10:00AM-6:00PM)
Billing Office: (907) 374-7776
Fax: (800) 988-1650
Web Address: www.turningpointcounselingservices.com
Outside of normal business hours if you are in crisis and need immediate assistance please use the contacts and links below:
If this this a medical emergency please call 911
Fairbanks Crisis line: (907)452-4357
A survey team from CARF international* will be visiting on
May 28, 2015 and May 29, 2015
We invited the surveyors to evaluate how well we meet international standards for quality. The survey will tell us what we are doing well and ways we might improve. As a result of this survey, we may earn or continue accreditation.
As part of the survey, the surveyors will interview people who receive services, their families, our staff, and others. Some questions the survey team members might ask people are:
- Do we provide a clean and safe setting?
- Do you receive the services you need and want?
- Are you treated with respect?
- Do you take part in planning your services?
- Are you told what you need to know about your services?
- Are your questions answered in a way you understand?
- Do you know where to go with questions or concerns?
If you would like to talk with one of the survey team members or want to learn more about CARF International, please let one of our staff members know. You may also contact CARF International directly.
- Internet: www.carf.org/contact-us
- Email: email@example.com
- Mail: CARF International, 6951 East Southpoint Road, Tucson, AZ 85756, USA
- Telephone: (520) 495-1129
- Fax: (520) 318-1129
*CARF International is an independent, not-for-profit family of organizations (including CARF, CARF Canada, and CARF-CCAC) that provides accreditation in the field of human services.
Our Privacy Practices:
maintenance of strict confidentiality is essential to the practice of clinical
and counseling psychology. Your informed
written consent is required for the release of any information about you
(or you child) except in the following circumstances:
I am legally obligated to inform the police if I have reason to believe
a client is likely to inflict bodily harm on another person.
If I assess a client to be at high risk of suicide or gravely disabled
due to a mental illness I am legally obligated to arrange for protective
I am legally obligated to report suspected child abuse to the State
Office of Children’s Services (OCS). I
am also required by law to report suspected abuse of handicapped or elderly
In certain legal situations, my treatment records may be ordered to be
released by a court of law. Please
discuss with me any concerns in this regard.
When an insurance claim is filed for my services the client (or legal
guardian) gives their health insurance carrier the right to make inquires
regarding their mental condition. In
certain cases, I may be asked to provide details concerning a client’s
presenting problem(s) and treatment needs. Insurance companies usually require
a signed release from clients in order to pay benefits directly to a health
If necessary, I may release a client’s name to a collection
agency. In these cases, no treatment
related content would be disclosed.
At Turning Point Counseling Services we use a team approach, which
means I may consult with one or more clinical team members regarding your case.
All team members are held to the same confidentiality outlined above.
releasing confidential information, I will only disclose those details of a
case that are legally or clinically necessary.
you see someone leaving my office area that you recognize, please respect his
or her confidentiality, as you would want them to do the same for you.
YOUR HEALTH INFORMATION
treatment file will be kept for seven years after your last date of
service. After that time, it will be
destroyed. Although your health record
is the physical property of my practice, under the Health Insurance Portability
and Accountability Act of 1996 (HIPPA) you have the right to:
· Obtain a paper copy of this
notice of information on request.
· Inspect and receive a copy
of your health record.
· Amend or supplement certain
information in your health record.
Request communications of your health information by alternative means
or at an alternative location.
Revoke your authorization to use or disclose health information except
to the extent that action has already been taken.
My practice is required to:
· Maintain the privacy of your
· Provide you with this notice
as to my legal duties and privacy practices with respect to the information I
collect and maintain about you.
· Abide by terms of this
· Notify you if I am unable to
agree to a requested restriction.
· Accommodate reasonable
requests you may have to communicate health information by alternative means or
at an alternative location.
reserve that right to change my practices and to make new provisions effective
for all protected health information I maintain. Should my information or practices change, I
will mail a revised notice to the address you’ve supplied. I will not use or disclose your health
information without your written authorization, except as described in this
notice. I will also discontinue to use
or disclose your health information after I have received a written
revocation of the authorization.
FOR MORE INFORMATION OR TO
REPORT A PROBLEM:
you have questions or would like additional information you may speak with
me. If you believe your privacy rights
have been violated, you can file a complaint with me or with the Office for
Civil Rights, US Department of Health and Human Services. There will be no retaliation for filing a
complaint with either the Office of Civil Rights or myself.
ACA Code of Ethics