A message from leadership
The staff at Turning Point Counseling Services promises the best care possible for staff and patients, and this includes yours and our physical health.
Effective immediately, all staff and patients will be required to wear face coverings when inside the Turning Point clinic. Including during session. We still are utilizing Zoom.us for teletherapy, but any visitor, or patient who has prearranged with their therapist to be seen in office, will be required to wear a face covering.
Nick Kraska COO/CFO
Turning Point LLC
The health and safety of visitors, patients, and employees are very important to us and we want to share information on how we will continue to serve you amid concerns of the Coronavirus (COVID-19).
We are closely monitoring the spread of the COVID-19 and following guidance from the Centers for
Disease Control (CDC) as well as state and local government agencies. We are regularly
communicating with our employees to keep them informed of our plans and ways they can protect
patients and themselves. We have also enhanced the cleaning of high-touch areas in our facilities.
Turning Point is currently open for business and in an effort to "Flatten the Curve", we are offering
tele-therapy for all of our services. Most insurance companies are currently paying for teletherapy, although there are some specific insurance groups that have opted out of paying. We suggest asking your insurance ahead of time if your specific insurance group is covering telemedicine or not. At this point we are only offering teletherapy by way of Zoom.us. Per the state mandate, medical offices are required to still use teletherapy wherever possible.
If you are looking for a counselor to talk within these challenging times, please know we are at your
service and will be able to continue to provide therapy for new and current patients. We will talk you
through the technical part of the telehealth platform (mostly Zoom). We are all in this together. Social distancing does not mean social isolation.
We encourage you to call 907-374-7776 to speak with a representative to discuss options available.
Follow guidance from the CDC to protect yourself and others:
- Please self-quarantine if you have traveled out of country or state in the last 2 weeks, feel sick or have been in contact with a known COVID-19 case. Please call the office to schedule your appointment via tele-therapy.
- Clean your hands often- Avoid close contact with people who are sick.
- Stay home if you’re sick.
- Cover coughs and sneezes.
- Wear a mask if you are sick.
- Clean and disinfect frequently touched surfaces daily.
- Utilize the Fairbanks COVID-19 Supplies Sharing Group on Facebook
With compassion, thoughtfulness and care from the entire staff of Turning Point Counseling
Services, we wish you health and peace.
We're here to help guide people through the recovery process and help them find a new way to live.
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How can we help you?
Your well-being is our ultimate concern. Since 2000, we have provided patients in the Fairbanks area a wide range of psychological and counseling services to suit their needs. Whether you’re an individual, a couple or a family looking for help - our therapy sessions are designed to strengthen your confidence and assist you in the healing process. Take a look at the services we offer, and get in touch with us today.